Terms and conditions

Provider

MIV Consulting, trading as BizLonix, KvK 42201890, Hallenweg 16, 5683 CT Best, Netherlands. Contact: contact@bizlonix.com.

Account and team

You are responsible for who has access to your account and for the roles you give team members.

Payment

The subscription is paid in advance, monthly. You pay the first month when you subscribe, through Stripe; there is no free period. You can cancel anytime from your account: the subscription stays active until the end of the paid month and does not renew.

Prices and payment

Plan prices are per month, paid in advance through Stripe. We add no VAT: we use the Dutch small business scheme (kleineondernemersregeling, KOR), and the invoices say so. We announce price changes 30 days in advance.

If a payment fails we let you know; after Stripe's retries we may pause automation until the payment is updated.

Cancellation

You can cancel anytime in My account. The subscription stops at the end of the paid period; started periods are not refunded, except where the law requires it.

Your responsibilities

• The facts you confirm (prices, hours, offers) must be correct.
• You follow the rules of the connected platforms (Meta, Google, LinkedIn, TikTok, YouTube).
• You hold the rights to uploaded photos and videos and the consent of the people in them.
• You don't use the service for spam or unsolicited messages.
• You choose how much the autopilot does alone and can approve everything before publication.

AI and safety rules

Generated texts and images can contain mistakes. The app has rules that cannot be switched off: it never invents prices or hours, never answers complaints automatically and never posts to TikTok without your consent. You remain responsible for what you choose to publish.

Fair use

Every plan includes AI for everything the plan does. To keep the price fixed, each account has a monthly AI cost limit of about twice a month used to the full. If an account reaches it, the AI features pause until the start of the next month: customer messages still reach you, and posts already scheduled are still published.

Third-party platforms

Features depend on the platforms' APIs, which can change. We are not liable for outages, restrictions or changes made by platforms.

Intellectual property

Your content stays yours; you allow us to process it only to provide the service. Texts and images generated for you are yours to the extent we hold rights in them. The software remains ours.

Data protection

See the Privacy policy. For your customers' data (messages, reviews) we act as processor under the data processing agreement (verwerkersovereenkomst) [annex to be added].

Availability

We do our best to keep the service available, without a guaranteed service level during the launch period.

Liability

Our total liability is limited to the amounts paid in the 12 months before the claim and excludes indirect damage, except in case of intent or gross negligence.

Suspension

We may suspend an account for non-payment or a serious breach of these terms, after notice where possible.

Changes

We announce important changes 30 days in advance.

Governing law

Dutch law applies. Competent court: the Dutch court that has jurisdiction by law.